t Darlo Dogs, we want your experience with us to be a pleasant one - which is why we've made our returns policy as simple as possible. And if for some reason things don't go quite to plan, we have a dedicated customer service team to make everything right again!
Please note: We cannot issue credits or refunds unless you have first spoken to a Darlo Dogs representative, as we need to issue you with a returns number and address before you send us back any items. Without these, we will be unable to process your return and refund the cost of your item(s).
Returns Terms & Conditions
Damaged Or Faulty Items
If you received a damaged shipment or product, please email photos of the damaged item to firstname.lastname@example.org, include your invoice number and name, and we will work with you to resolve the issue.